Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, services, and facilities provided by Elite Performance Institute ("EPI," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services

Elite Performance Institute provides chiropractic care, sports medicine, physical therapy, and related healthcare services at our facility located in San Diego, California. Our website provides information about these services and allows users to request appointments, access educational resources, and communicate with our staff.

2. User Accounts

Some features of our services may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms or if we believe your account is being used fraudulently.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your medical history, current conditions, and symptoms
• Follow all instructions and recommendations provided by our healthcare professionals
• Keep scheduled appointments or provide adequate notice for cancellations
• Pay all fees associated with services rendered
• Treat our staff, facilities, and other patients with respect
• Not use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services

4. Intellectual Property

All content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Elite Performance Institute or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except for:

• Temporary storage of copies solely as necessary to view the website
• Storage of copies in your computer's cache memory
• Printing reasonable numbers of pages for personal, non-commercial use

5. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information and protected health information.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Elite Performance Institute and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of our services exceed the amount paid by you to Elite Performance Institute for services during the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

7. Indemnification

You agree to defend, indemnify, and hold harmless Elite Performance Institute and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.

9. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

10. Governing Law and Jurisdiction

These Terms and your use of our services shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or our services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City of San Diego and County of San Diego. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

11. Arbitration

At our sole discretion, we may require you to submit any disputes arising from these Terms or your use of our services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying California law.

12. Waiver and Severability

No waiver by Elite Performance Institute of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

13. Entire Agreement

These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and Elite Performance Institute with respect to our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to our services.

14. Contact Information

If you have any questions about these Terms, please contact us at: